SHIPPING & RETURNS

SHIPPING RATES

We're pleased to offer FREE standard shipping within Canada & the United States, including Hawaii and Alaska, on orders of $49 or more (after discounts and before taxes).

For orders under $49, standard shipping is available for a flat rate of $4.99.

SHIPPING TIMES

After an order is placed, we will process and ship it out within 2-3 business days. Once your order has shipped, you'll receive an email notification with your tracking details.

We expect that you'll receive your order within 5-7 business days from the day the order was placed.

RETURN POLICY

We know that sometimes, a product may not be the right fit for you. If you're not 100% satisfied with your product, we'll accept a return or exchange within 30 days of the purchase date.

To initiate a return or exchange, please reach out to our customer service team at info@designmehair.com. Please include your order number, the name of the item you'd like to return, and reason for the return.

SHIPPING & RETURNS

SHIPPING RATES

We're pleased to offer FREE standard shipping within Canada & the United States, including Hawaii and Alaska, on orders of $49 or more (after discounts and before taxes).

For orders under $49, standard shipping is available for a flat rate of $4.99.

SHIPPING TIMES

After an order is placed, we will process and ship it out within 2-3 business days. Once your order has shipped, you'll receive an email notification with your tracking details.

We expect that you'll receive your order within 5-7 business days from the day the order was placed.

RETURN POLICY

We know that sometimes, a product may not be the right fit for you. If you're not 100% satisfied with your product, we'll accept a return or exchange within 30 days of the purchase date.

To initiate a return or exchange, please reach out to our customer service team at info@designmehair.com. Please include your order number, the name of the item you'd like to return, and reason for the return.